Joint Commission Policy Statement

Infojini, Inc. is committed to providing a higher standard of service and to the delivery of safe, quality patient care. Infojini, Inc. complies with the Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you can have confidence that the processes within Infojini, Inc. support that the supplemental staff working in your organization have met the requirements established by the Joint Commission. To assure compliance with the Joint Commission Standards for Healthcare Staffing Services, Infojini, Inc. provides the customer a written description of the following service features.

Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the service provided by one of our healthcare professionals, we encourage you to contact the local manager to discuss the issue. Infojini, Inc. has processes in place to resolve customer complaints in an effective and efficient manner. If the resolution does not meet your expectations, we encourage you to call the Infojini, Inc. corporate office at (410)-919-9440. A corporate representative will work with you to resolve your concern. Any individual or organization that has a concern about the quality and safety of patient care delivered by Infojini, Inc. healthcare professionals, which has not been addressed by Infojini, Inc. management, is encouraged to contact the Joint Commission at www.jointcommission.org or by calling the Office of Quality Monitoring phone# 1-800-994-6610, Fax# (630) 792-5636. Infojini, Inc. demonstrates this commitment by taking no retaliatory or disciplinary action against providers when they do report safety or quality of care concerns to the Joint Commission.